Southwest Medical Center is accredited by the Joint Commission of Healthcare Organizations. This means our employees are continuously involved in improving the safety and quality of care provided to the public through the provision of healthcare accreditation and related services that support performance improvement in healthcare organizations.

If you have any concerns about patient care and safety in the care centers that the hospital has not addressed, please contact our Patient Care Representative at (620) 629-6340 or e-mail: patientcarerep@swmedcenter.com. If the concern cannot be resolved through the hospital, please contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints by calling 1-800-994-6610 or e-mail: complaint@jointcommission.org.